Dynamics 365 Commerce

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What is Dynamics 365 (e)commerce

Built as a single solution (or as standalone apps), 365 Commerce is a comprehensive omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement and improve operations.

Microsoft Dynamics 365 Commerce, an omnichannel eCommerce solution that allows you to build a website, connect physical and digital stores, track customer behaviours and requirements, deliver personalised experiences, engage with your customers seamlessly across channels, improve your operations and resource management, and gain holistic insights to upscale your business.

When do you need Dynamics 365 (e)commerce

The platform was announced in September 2019 and is an upgrade to its Dynamics 365 Retail. The 365 Commerce platform integrates customer experiences, loyalty programmes, and online stores with backend systems such as operations, inventory, and resource utilisation.

Microsoft Dynamics 365 commerce

With Microsoft Dynamics 365 commerce, you can monitor and get consolidated and comprehensive insights about almost all aspects of your ecommerce and retail business from a single source. This brings down your dependency on multiple plugins, widgets, or unlinked software, while allowing you to find data-backed solutions to any issue quickly and effectively.

Microsoft Dynamics 365 Commerce

Dynamics 365 Commerce benefits

Delight shoppers every time, everywhere with Dynamics 365 commerce.

Personalize digital customer engagement

Target and deliver engaging, intuitive digital commerce buying experiences for B2C and B2B customers with AI-driven personalization.

Enable a modern, intelligent store

Infuse intelligence across your retail sales with AI capabilities that improve the buying experience, drive conversion, and optimize store operations.

Deliver commerce anywhere

Expand on choices you offer customers by engaging them on the channel—and time—they prefer using a natively headless solution.

Enhance operations and fulfillment

Streamline commerce and back-office operations with intelligent applications that help maximize inventory investment and optimize business practices.

Make shopping seamless

Deliver personalized, intuitive digital commerce experiences.

Streamline commerce operations

Reduce costs by optimizing business practices.

Dynamics 365 Commerce features

We bring more than 20 years’ senior experience forging
collaborations across government, private sector and
international forums.

Our clients are extremely satisfied with their investments in Dynamics CRM and the expertise of Azzarosol team members. Our team has decades of experience in delivering digital innovation to our customer by deploying Microsoft packages and platforms such as Microsoft Dynamics NAV (Navision), Dynamics 365 (F&O, Business Central), Customer Engagement (Formerly Dynamics CRM), SharePoint, Azure , Power BI, Power Apps and more.